Role Objective

The team works on keeping Maps Data current and reflective of real world changes. They work on issues submitted by end users of Maps or test the location results of user queries submitted via Web Search or Maps interface.

The Mapping Maintenance Expert will be responsible for improving & maintenance of city / country transit data and providing country specific expertise. The Maintenance Expert will be responsible for developing and maintaining transit data pipelines and establishing the ground truth for the countries they would be responsible for maintenance.

Role & Responsibilities as a Maintenance Expert

• Communicating with City Experts & other stakeholder teams and achieving the project objectives. ❏ Identify transit user expectations, broken critical user journeys, data gaps and provide insights to the product.
• Validate quality of new and updated data in the data management platform.
• Make necessary edits for all transit data types.
• Flag issues to Program Managers to communicate with the partner/provider about required data fixes or inform about problematic data areas.
• Develop outages and alerts capabilities in their assigned city.
• Manage city specific data pipelines through the transit data management platform, including updating pipelines using basic programming skills.

Experience / Skills

• Possess strong business communication skills in English.
• This role supports the Korean market and requires native level Korean proficiency, including strong understanding of local language nuances, culture, and market context.
• Experience with Transit projects - GTFS knowledge preferred
• Proficiency in GIS mapping tools and knowledge of the country's transit/traffic network .
• Knowledge of traffic laws, landmarks, political modeling and key mapping features of the city/country
• Comfortable with a rapidly-changing environment
• Strong problem-solving skills and excellent attention to detail

Additional information

• Associate is required to be based in the office for this position.