Process Executive - Customer Service (Cantonese Speaker)
Cognizant Kuala Lumpur, MalaysiaProcess Executive - Customer Service (Cantonese Speaker)
Cognizant Kuala Lumpur, Malaysia
Key Roles and Responsibilities:
- Handle enquiries through phone/live chat and provide extra-ordinary service to our customers in a professional and timely manner
- Address members' enquiries effectively and maintain satisfactory quality of customer service
- Make appropriate recommendations to meet customers' expectation
- Escalate enquiries when necessary in line with internal guidelines
- Minimum Diploma Holder
- With minimum 1 year of customer service experience in insurance or financial industry
- Good knowledge of Healthcare and medical insurance product
- Good communication skills and professional telephone manner
- Fluent in Cantonese (reading, speaking, writing)
- Strong sense of responsibility with high level of integrity and trust
Job ID 47578
More jobs From Cognizant
Cognizant
Kuala Lumpur, Malaysia
Cognizant
Kuala Lumpur, Malaysia
Cognizant
Kuala Lumpur, Malaysia
Cognizant
Kuala Lumpur, Malaysia
Cognizant
Kuala Lumpur, Malaysia
Cognizant
Kuala Lumpur, Malaysia
Cognizant
Kuala Lumpur, Malaysia
Cognizant
Kuala Lumpur, Malaysia
Cognizant
Kuala Lumpur, Malaysia
Boost your career
Find thousands of job opportunities by signing up to eFinancialCareers today.More Jobs Like This