Position Information

Hiring Manager:
Head of Operational Risk, Change Management & Facilities
Department:
Change Management
Title:

Temporary Junior Analyst
Function:

2022 Summer Intern

Department Overview

The newly formed Change Management department is responsible for continually helping individuals impacted by "the change" be successful by implementing a systematic change management approach, building support, addressing resistance and developing the required knowledge and ability to implement the change. We help them make successful transitions resulting in changes that are thoroughly and smoothly implemented with lasting benefits.

Position Responsibilities

• Work on Change Management projects as assigned, including the following: Creating Training Content and Documentation
• Develops or assists others in end-user communication, instructions, and procedures.
• Develops training documentation - manuals, reference sheets, FAQs, etc.
• Assesses training participants' individual learning and recommends training needed to help improve understanding; manage and maintain training catalogue
• Research and update existing training materials as appropriate
• Coordinate with support resources to replace outdated documentation on various housing sites

Candidate Requirements

Qualifications & Experience:

• Sophomore, Junior, or graduate student attending local university interested in Change Management, Data Management, Communication, Business or another related field
• Ability to work full-time from June to mid-August
• Working knowledge of PowerPoint and SharePoint
• Ability to take initiative and work independently, while demonstrating strong teamwork
• Demonstrate flexibility by adjusting priorities to respond to changing internal/external demands in a very fast paced, growth environment.
• Strong communication skills, analytical and detail-oriented
• Experience in design a plus, but not required
• COVID vaccinations required, subject to applicable local, state and federal law

Critical Competencies for Success

Our Gold Standards Model defines key behaviors and competencies across 4 dimensions: Leadership, Achieving Results, Personal Effectiveness and Thinking Critically. These behaviors and competencies drive our ability to win together.

• Leadership: Role models in this area consistently focus on the right goals and priorities and continually develop themselves and others. Always team players, they influence and engage with others to contribute to a great culture.
• Achieving Results: Role models in this area are high achievers who develop careful plans and execute consistently and effectively. They hold themselves and others accountable for delivering high quality results.
• Thinking Critically: Role models in this area understand our business, rely on analytical reasoning to define and solve problems and make decisions effectively. They are forward thinking, anticipating issues and addressing them in advance.
• Personal Effectiveness: Role models in this area build strong relationships and communicate effectively. They are driven to exceed expectations and adaptable to changing circumstances.

The department-specific competencies define the knowledge, skills and abilities that are needed to successfully perform the functional or technical work of this role.

• Change Strategy: Leverages Change Management expertise to develop strategies that support business needs. Applies understanding of value drivers and critical success factors that will positively impact the Firm.
• Change Industry Knowledge: Leverages Change Management industry knowledge and best practices to facilitate the people side of change.
• Change Application Excellence: Ensures project success by continually assessing and improving the Firm's change processes based on Firm culture and needs.
• Project / Program Management: Manages Change Management projects and / or programs through planning, identifying resources, monitoring and communicating project activities and assessing impacts of project decisions.
• Sponsorship Management: Takes a consultative approach with internal sponsors including building trust and coaching.
• Communication Excellence: Drives awareness, increases knowledge and desire and mitigates resistance by identifying and implementing key messages.
• Training Excellence: Drives knowledge and ability for "the change" by identifying learning needs, developing and executing effective training plans.
• Change Measurement: Collects, analyzes and interprets data to measure adoption, identify trends and develop reinforcement plans.

Compensation & Benefits

Compensation will be commensurate with experience. Golub Capital offers a full range of benefits which includes medical, dental, vision and 401(k).

Golub Capital is an Equal Opportunity Employer.