Product Owner - Client Onboarding & Platform Change
Manchester | Up to £65,000 | Hybrid working - four days in the office
A leading global financial services organisation is looking to appoint a Product Owner to support a major client onboarding and platform transformation programme.
This is an opportunity to take ownership of a high-profile workstream involving the migration of a significant institutional client onto a large-scale investment servicing platform.
Working as part of a multidisciplinary Agile pod, you will help define the future operating model, identify gaps within the existing product and oversee the delivery of the enhancements required to support a successful migration.
The role
You will act as the Product Owner for a dedicated delivery pod, working closely with client stakeholders, Operations, Technology and the wider Product team.
Your responsibilities will include:
• Owning and prioritising the product backlog  

• Working with stakeholders to understand business and client requirements  

• Assessing gaps between the client's operating model and the existing platform  

• Translating requirements into user stories, features and product enhancements  

• Managing stories through refinement, development, testing and implementation  

• Supporting the product elements of a large-scale client migration  

• Working closely with distributed Technology and Operations teams  

• Managing competing priorities and making informed delivery trade-offs  

• Identifying risks, dependencies and issues across multiple workstreams  

• Providing regular updates to senior internal and external stakeholders  

• Measuring the effectiveness of product changes following implementation  

• Recommending improvements to existing processes and the customer experience  


The background
This role could suit an established Product Owner or someone who has progressed into Product Ownership from a Business Analysis, Project Management or Change background.
Previous Transfer Agency experience would be advantageous but is not essential. Applications are welcomed from candidates across financial services, including:
• Asset management  

• Wealth management  

• Banking  

• Pensions  

• Insurance  

• Investment operations  

• Financial technology  


You should be able to demonstrate:
• Previous Product Owner or product delivery experience  

• Experience working within an Agile environment  

• Strong stakeholder management and communication skills  

• The ability to translate business requirements into deliverable product changes  

• Experience managing backlogs, user stories and delivery priorities  

• Confidence working with senior stakeholders and client representatives  

• Financial services experience  

• A structured, organised and pragmatic approach to delivery  


Experience supporting client onboarding, platform migrations or operating model change would be beneficial, although it is not essential.
Why apply?
This is a visible role within a growing product function, supporting a major transformation programme with a long-term delivery roadmap.
You will have genuine ownership of a defined workstream, regular exposure to senior stakeholders and the support of an experienced Product Manager and wider delivery team.
The organisation is continuing to invest in Manchester as a strategic location, creating strong opportunities for future progression across Product, Change and Technology.