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Business Development Manager, Intermediary Mortgages

NatWest Group Birmingham, United Kingdom
Posted 2 hours ago Permanent Competitive

Business Development Manager, Intermediary Mortgages

NatWest Group Birmingham, United Kingdom
Business Development Manager, Intermediary Mortgages
Join us as a Business Development Manager in Intermediary Mortgages

  • You'll be acting as a development manager and interacting with our registered brokers via telephone and webchat
  • You'll be providing expert knowledge on mortgage process and policy both pre and post application submission
  • We'll look to you to develop productive relationships with brokers to make sure they understand the business proposition and deliver fit for purpose client solutions
  • You'll have a pivotal role as you support the development of our growth in line with our needs and strategy
  • This is a remote-first role, so you'll spend most of your time at home, working with your team digitally and coming into the office a minimum of twice a month
  • This job does not meet Skilled Worker visa sponsorship requirements

What you'll do

In this key role, you'll be providing our customers with an excellent service by being available, responsive and accurate in addressing their enquiries, as well as exploring future opportunities for mutual benefit. As a Business Development Manager, you'll make sure that our business goals are met in line with our vision and values.

Your day-to-day will also include:

  • Demonstrating expert mortgage process and policy knowledge at pre and post mortgage application submission
  • Delivering good customer outcomes at every interaction

The skills you'll need

We're looking for someone with knowledge of the mortgage market to join us in this role. With your excellent rapport building and communication skills, you'll be comfortable delivering and exceeding customer expectations at every interaction.

It would be desirable for you to demonstrate:

  • Knowledge of technology platforms such as GMS, CRM and Ela
  • A CeMAP qualification
  • An understanding of the bank's mortgage policies and process

Hours
35

Job Posting Closing Date:
15/07/2026

Ways of Working:Remote First
Job ID  R-00280842
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