Administration Assistant - Fixed Term




Application Deadline: 14 August 2026




Department: Claims Management




Employment Type: Contract / Temp




Location: Birmingham




Description




Location: Birmingham - B37 7HQ


Fixed Term Contract: Full-Time,37.5 hours per week



Davies Group are looking to recruit an Administration Assistant to work within our Vehicle Replacement Group team in Solihull, Birmingham.



At Davies
, we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us.




What will your day look like:

• Reviewing and dealing with damage notifications to closure from providers


• Reviewing and dealing with parking violations


• Invoicing and billing clients, including debt recovery


• Dealing with enquiries from clients via telephone and email


• Accurate data entry of client information and maintaining records


• Review all available information to make an informed decision on liability and indemnity


• Identify any possible fraud concerns


• Reporting of motor accidents to relevant insurer


• General administrative duties including processing traffic violations and fuel charge notifications

Knowledge and Abilities:

• Ability to plan workload, prioritise and work to deadlines


• Excellent customer service


• Good literacy and IT skills


• Motor Claims Management experience is desirable


• Experience of Sage or other accounting systems would be beneficial


• Positive attitude and self-motivated with the ability to work with limited supervision Good administrative skills

Benefits




Career & Purpose

• Davies Innovation Lab


• Leadership training programme


• Funding for professional qualifications


• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation


• Local charity funding


• Pennies To Heaven


• Employee Resource Groups


• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution


• My Choices at Davies provides; High Street discounts and Financial wellbeing hub


• Life assurance: x4


• Refer a Friend


• Cycle to Work Scheme


• Lease car salary sacrifice


• Davies Incentive Plan


• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus


• Discounts with 100's of UK retailers


• EAP; 24/7 confidential helpline


• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years


• Flexible working


• Dress for your day


• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage


• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan