Senior Analyst (Contract) - Implementation - Global Transaction Banking Dept

Sumitomo Mitsui Banking Corporation Singapore

Posted 4 days ago Temporary To define

This position is part of the Client Service team and the main responsibility is to provide daily customer support for the whole spectrum of our transaction banking products. The candidate will also be expected to undertake end to end SMAR&TS onboarding process from platform explanation to user training.

Company description:

Sumitomo Mitsui Banking Corporation

Job description:

Key Responsibilities

Collaborate with subject matter experts (engineering, product, operations) to gather and validate the documents
Edit and standardize documentation for tone, clarity, and consistency across teams
Manage document version control and maintain a centralized documentation repository
Translate complex technical concepts into clear, user-friendly language
Support onboarding materials, training guides, and work on the basic implementation activities.
Ensure documentation complies with internal style guides and industry standards
Manage overall project activities and track project status with multiple stakeholders.
Coordinate discussions with other branches and provide support as needed.

Required Qualifications

At least 2–5 years of experience in technical writing, documentation, or a related field. Fresh graduates with a strong interest in transaction banking or trade finance are also encouraged to apply.
Strong written and verbal communication skills
Experience with documentation tools
Ability to work cross-functionally with technical and business teams
Strong attention to detail and organizational skills
Bachelor’s degree in English, Communications, Technical Writing, or related field (or equivalent experience)

Job ID 7123 44460952

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