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Manager, Credit (Collection)

HL Bank Singapore
Posted 3 days ago Permanent S$8k - S$17k
Posted by
Stella Ng
Primary function is to manage collection activities/policy for Unsecured Lending and other Personal Financial Services (PFS) products of the Bank


  • Develop new/revise existing collections policies for unsecured lending and other Personal Financial Services (PFS) products, Private Wealth Management (PWM) and Business & Corporate Banking (BCB) portfolios
  • Perform credit risk monitoring on portfolio health & manage delinquency / NPLs / loss rate within target of respective PFS products; liaise with Risk Department / Head Office / relevant departments on Fraud Management
  • Partner with various stakeholders to identify areas of opportunity and spearhead initiatives to improve collections efficiency and effectiveness
  • Train and manage collections officers to ensure they achieve their KRAs
  • Continuous enhancement / process improvement of collection systems to achieve optimal results


  • Bachelor’s Degree in Accountancy / Banking and Finance / Economics / Business Administration or Equivalent
  • Minimum 8 years of collections management experience in retail banking
  • Possess strong verbal and written communication skills
  • Self-starter with the ability to work independently
  • Able to multi task and meet tight deadlines in a fast-paced work environment
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