Manager, Credit (Collection)

Responsibilities:

• Develop new/revise existing collections policies for unsecured lending and other Personal Financial Services (PFS) products, Private Wealth Management (PWM) and Business & Corporate Banking (BCB) portfolios
• Perform credit risk monitoring on portfolio health & manage delinquency / NPLs / loss rate within target of respective PFS products; liaise with Risk Department / Head Office / relevant departments on Fraud Management
• Partner with various stakeholders to identify areas of opportunity and spearhead initiatives to improve collections efficiency and effectiveness
• Train and manage collections officers to ensure they achieve their KRAs
• Continuous enhancement / process improvement of collection systems to achieve optimal results

Requirements:

• Bachelor’s Degree in Accountancy / Banking and Finance / Economics / Business Administration or Equivalent
• Minimum 8 years of collections management experience in retail banking
• Possess strong verbal and written communication skills
• Self-starter with the ability to work independently
• Able to multi task and meet tight deadlines in a fast-paced work environment