HR Relationship Management:

1. Develop and maintain effective relationships with client groups, providing support, guidance, training and knowledge sharing as required.
2. Co‐ordination of HR services, projects and activities within client groups as required
3. Establish, develop and maintain positive and highly functioning client relationships
4. Answering general policy and procedure enquiries

Recruitment Joiner and Transfer Process:

End to end management and execution of the recruitment, joiner, and transfer process, including:

1. Providing support to hiring managers in determining the appropriate recruitment strategy
2. Engaging recruiters and ensuring terms of business are agreed and work closely with Talent Acquisition team on sourcing plans and/or to onboard new recruiters (if required)
3. Advising managers on the hiring process and assisting to secure all appropriate approvals
4. Preparing salary proposals in partnership with regional C&B team as needed
5. Scheduling and coordinating interviews on behalf of managers, and conducting interviews as required
6. Reviewing of offer letters and all other documentation
7. Ensuring appropriate pre‐employment checks are completed, thoroughly reviewed, issues resolved and signed off in a timely manner
8. Management of the relocation process, ensuring relocations are executed efficiently and effectively in accordance with company policy
9. Liaison with Compliance and other departments as required for the onboarding of new and transferred staff
10. Ensuring joiner documentation and audit trails relating to new joiners are complete
11. Delivering HR inductions for own client groups as needed

Leaver Process:

1. Providing advice to managers on termination processes and leaver administration
2. Oversight of termination process, including ensuring all paperwork is correct and processes are

followed to ensure the business is protected from loss and disruption

1. Conducting exit interviews, and ensuring exit statistics are captured for all staff voluntarily resigning

Correspondence and Documentation:

1. Ensure that the appropriate correspondence is in place to confirm key employment milestones such as probation confirmation, salary confirmation, promotion letters, contract extensions, etc. with the assistance of HRBP support
2. Maintenance of Job Descriptions
3. Completing all other administrative elements supporting the Client Relationship / Generalist HR function

Learning & Development:

1. Ensure mandatory training are administered and monitor attendance
2. Co‐ordinate and arrange in house training sessions as required

Compensation & Benefits:

1. Gather market intelligence (recruiters, competitors etc.), benchmarking positions, making salary review and other recommendations in conjunction with the Compensation and Benefits team as required
2. Complete robust job matching for salary surveys as required
3. Bonus checking and coordinating the efficient and effective distribution of Total Compensation statements within the relevant client groups (in conjunction with the project lead and C&B team)
4. Support and execute the bonus communication process in region of responsibility

Reporting tasks

1. Ensure all regular reporting are completed with the appropriate level of detail and within time deadlines e.g., recruitment activity, work permit expiry, contract expiry, probation expiry, leave reports, etc.

Projects and Initiatives

1. Assist as required with global HR initiatives and processes
2. Ad‐hoc involvement in local or global initiatives
3. Assist Head of HR with generalist projects based on business needs

HR Policy & Procedure

1. Proactively identify needs to draft, amend or streamline HR P&P and liaise with regional POC team accordingly

Team support

1. Providing back up cover for other team members as required
2. Leading by example and providing support and guidance to the wider HR team

Requirements

1. Bachelor’s degree or above in any discipline, ideally Business
2. Minimum 8 years relevant HR business partnering experience, ideally from Banking and Finance industry
3. Knowledge/experience in South East Asia locations (other than Singapore) preferred as this role will mainly support South East Asia businesses
4. Self‐starter, strong analytical skills and high attention to detail
5. Enthusiastic, positive, proactive, team player, willing to roll up the sleeves to get the job done
6. Intermediate to advanced computer skills especially in Excel (Formula / advanced Spread sheeting)
7. Client service oriented
8. Excellent command of English ‐ written and verbal
9. Experience in using Workday system will be an advantage
10. Singaporeans preferred