AVP, Operations Planning - Operation Resilience and Outsourcing Management - SMBC
Sumitomo Mitsui Banking Corporation SingaporeAVP, Operations Planning - Operation Resilience and Outsourcing Management - SMBC
Sumitomo Mitsui Banking Corporation Singapore
Job Responsibilities
- Coordinate outsourcing governance activities, including due diligence, risk assessments, and periodic reviews.
- Monitor vendor performance and service level agreements (SLAs).
- Maintain outsourcing inventory, documentation, and management reports.
- Liaise with stakeholders, vendors, and control functions on outsourcing matters.
- Support audits, inspections, and regulatory requests related to outsourcing.
- Coordinate annual BCM activities, including BCP reviews, testing, and training.
- Monitor completion of BCM action plans and remediation items.
- Maintain BCM documentation and management reporting.
- Liaise with business units and relevant stakeholders on continuity planning requirements.
- Support audits, inspections, and regulatory requests related to BCM.
- Degree holder in any discipline.
- Minimum 5-7 years of banking operations experience.
- Knowledge of outsourcing governance, risk management, or vendor management is preferred.
- Good coordination, communication, and stakeholder management skills.
- Proficient in Microsoft Office applications.
Job ID 1418264233
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