Fraud Transaction Monitoring Specialist

Who we are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

At Worldline our technology addresses persistent challenges of the payment world. We've established ourselves as a leading developer of creative software solutions for enabling a cashless society.

We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We always seek new and innovative ways to improve quality, build excellent solutions, and grow customer happiness. We are looking for an organized, innovative, process-driven colleague to join our team. You will be responsible for ongoing monitoring of the client's portfolio - fraud and money laundering/terrorist financing detection transaction monitoring.

Day-to-day responsibilities

• You handle daily operations in accordance with organizational procedures and the agreed SLA
• You analyze documents received from the merchants and draw conclusions
• You analyze merchant's business activity and transactions from fraud and AML/CTF perspective on the basis of alerts
• You process contract terminations for merchants: prepare termination letters, collect signatures, issue relevant communication, archive letters
• You perform system-based actions that are crucial to ensuring the safety and security of our client's business
• You handle requests from external partners and authorities (e.g. Banks, issuers, third parties, police etc.)
• You handle requests from internal stakeholders (e.g. Risk Management, Sales departments etc.)
• You build business relations with merchants and salespersons
• You keep accurate records and log all work to ensure stakeholders have all necessary information available promptly

Who are we looking for

• English at a very good level, knowledge of German/French/Italian would be an asset
• Polish at a good level
• Previous experience in KYC/AML and or in financial fraud prevention/detection or in cashless payments or chargebacks
• Bachelor's degree
• Attention to detail and analytical skills
• Problem-solving attitude
• Logical thinking and ability to learn
• Experience in working in acquiring business

• Previous cooperation/experience with card schemes
• Ability to work with various computer systems/programs

Perks & Benefits

At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Annual bonus.

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).

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Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Information at a Glance