Job Description

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs. Here in the Philippines, Citco PH is a "Great Place to Work" certified.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

For over 75 years Citco has developed an ethos of service excellence and partnership in corporate fiduciary and administration that our clients rely upon. Through our global office network we provide a full suite of corporate administrative services to set up, administer and maintain corporate entities throughout their life cycle.

The Central KYC Team ("CKT") forms part of the Citco Corporate Solutions ("C2S") AML/KYC Compliance ("AMLKYCC") Department. The Senior KYC/AML Officer is responsible for overseeing and monitoring KYC activities to ensure that all clients serviced by the business teams meet Citco's Customer Due Diligence ("CDD") requirements. These requirements include compliance with internal policies and procedures, as well as applicable AML/CFT laws and local and international regulations.

Responsibilities

• Manage the KYC process for assigned offices, ensuring onboarding and others regular reviews are completed on time and meet all requirements.
• Carry out KYC reviews, including onboarding, periodic, and event-driven reviews, especially for complex and/or high-risk clients.
• Review and approve work completed by (Junior) KYC/AML Officers and Analysts, ensuring accuracy, completeness, and compliance with policies and procedures.
• Handle as well as support and guide team members on complex KYC/AML matters, including difficult client structures, risk ratings, and documentation requirements.
• Monitor workload and performance, ensuring tasks are properly delivered and deadlines are met.
• Ensure all KYC requirements are followed, including client due diligence, risk assessments, and screening, in line with internal policies and regulations.
• Keep up to date with policies and procedures, ensuring all updates are reviewed, understood, and clearly communicated to the team, and that they are applied consistently in daily work.
• Keep the team updated on any changes in regulations or internal policies, and ensure these are understood and implemented.
• Identify and escalate issues or high-risk cases to management or second-line compliance when needed.
• Ensure KYC systems and records (including CKT trackers and training log) are kept up to date, accurate, and ready for audit at all times.
• Prepare and review KPI reports for the offices under your responsibility, highlighting key issues and trends.
• Work closely with internal teams and clients to resolve queries and ensure smooth completion of KYC processes.
• Support audits and compliance reviews by providing information and addressing any findings.
• Help improve processes and ways of working, including better use of systems and tools.
• Provide training and coaching to team members to improve their knowledge and performance.
• Prepare reports on team performance, workload, and key issues.
• Promote good compliance practices within the team and ensure high standards are maintained.
• Any other job-related duties as may be required by the KYC/AML Manager from time to time.

Qualifications

• You have a Bachelor's Degree (preferred) with a minimum of 4 years' experience in a similar role within the Corporate Administration and Trust Sectors.
• Solid understanding of KYC/AML and CFT concepts is a must
• Proven experience with AML monitoring and screening
• Strong skills in prioritization and using initiative as well as advanced knowledge of Microsoft Office and the internet are also essential
• Strong research and analytical skills
• Strong accuracy and ability to work to tight schedules and deadlines
• Ability to work independently and liaise with clients and other departments within the company
• Excellent verbal and written communication skills

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.