Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Handle general enquiries and calls from DBS Treasures customers and deliver customer-focused solutions
• Assist with investment products' order placements
• Assist Treasures Relationship Manager in maintaining and building relationship with DBS Treasures customers and gain their confidence and trust
• Handle relevant correspondence, records and all related administrative duties
• Compile statistics, analysis and reports

Requirements

• Degree holder in any disciplines
• Minimum 1 year of experience in account servicing in Consumer Banking
• Qualified to carry out Insurance and Investment regulated activities is a must
• Sound knowledge of banking, wealth management and insurance products
• Customer-focused, with excellent communication and interpersonal skills
• Self-starter and a good team player
• HKIB Certified Banker preferred
• Fluent in Mandarin & English are required
• Fulfillment of requirements under the Enhanced Competency Framework preferred
• The hiring process for this role is subject to the Mandatory Reference Checking Scheme. Please see further details in here .

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:
One Island East

Job:
Customer Service

Schedule:
Regular

Employee Status:
Full time