Customer Services Representative - Operations & IT Department (OPS&IT-GBS-CS)

You will be responsible for handling phone calls from customers and internal staff and email on e-Banking problems, following up transaction status as well as handling customers’ banking services applications.

Requirements:

• Bachelor’s degree or professional qualification;
• At least 1 year of related work experience;
• Pleasant personality with good interpersonal and communication skills;
• Fluent in written and spoken English and Chinese (including Cantonese and Mandarin);
• Immediate availability is preferred