- Leading Southeast Asian bank
- Good career path
A leading Southeast Asian bank.
Job Description
- Lead, coach and develop branch staff to achieve business targets while fostering a high-performance and customer-focused team culture.
- Oversee daily branch operations, including account on-boarding, customer due diligence reviews, remittances, cash management and other banking services.
- Act as the escalation point for complex transactions and operational issues, providing expert guidance and ensuring resolutions are in line with internal policies and procedures.
- Deliver exceptional post-sales support and relationship servicing to high-net-worth clients, ensuring a seamless and high-quality customer experience.
- Ensure adherence to regulatory requirements, risk controls and internal governance standards, while supporting business initiatives and ad hoc projects as required.
- Bachelor's degree or above.
- Minimum of 8 year's banking experience, including at least 5 years of hands-on exposure to account opening and maintenance, remittance processing, and cash management activities.
- Proven experience in a supervisory or management capacity.
- Strong leadership capabilities with a track record of driving operational excellence, improving processes, and managing team performance effectively.
- Excellent interpersonal, communication, analytical and numerical skills, coupled with a strong customer service mindset and the ability to collaborate with stakeholders at all levels.
- Proficient in both English and Chinese, with the ability to communicate confidently in a professional banking environment
Competitive package
Job ID JN-072026-7071829
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