Responsibilities

1. Act as the single point of contact for the Business, managing the end to end KYC process for new client adoptions, product/business extensions and client regular review/remediation for IB (Global Market) business line, ensuring outputs are of high quality, and delivered in timely manner
2. Gather and collect all required KYC, compliance or regulatory documentation via internal or public searches, as well as through Client or Business Outreach
3. Perform first screening on documentation to ensure client adoption/review adheres to bank's Global Compliance requirements, specific country KYC & regulatory requirements and Key Operating Procedures
4. Manage escalations and face off to key stakeholders
5. Manage risk effectively by ensuring timely and precise escalation and handling/monitoring of issues including identification of root cause and coming up with resolutions
6. Effective pipeline prioritization and coordination with NOC (Near & Offshore Centers) teams
7. Develop and produce critical metrics and reports that provides transparency on team’s performance and Business intelligence
8. Monitor and track exceptional/conditional approvals, audit and regulatory items until closure

Requirements

1. Strong knowledge on AML, KYC, and regulatory requirements like FATCA, MIFID, etc.
2. Product knowledge and specific requirements of Global Market product is a plus
3. Relevant experience in Client On boarding and Remediation
4. Experience of on boarding / Remediation entity type Regulated Entities, SWF, SOE, Special Purpose Vehicles, Funds, Trusts, REITs
5. Strong background in Client Service
6. Deep understanding of Global Market
7. Knowledge on account documentation review