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Technical Trainer

FNZ Toronto, Canada
Posted 1 month ago Permanent Competitive
Who we are:

FNZ Group is an established and rapidly growing company in the financial technology sector. We partner with the entire industry to make wealth management accessible to more people. Today, we partner with over 650 financial institutions and 8,000 wealth management firms, enabling over 20 million people across all wealth segments to invest in the things they care the most about, on their own terms. We have over 20+ offices globally with 4500 employees (and growing!).

To learn more about us and our journey, check out our careers site .

What our Technical Trainers in our Operations team do:

Our FNZ Technical Trainers are responsible for ensuring that ongoing functional training needs are identified, prioritised, and delivered for the FNZ and its clients' Operations teams . This includes supporting all aspects of Training requirements, skills and knowledge tracking , and development activity to drive and evidence efficiencies and accelerated routes to competency. They are continuously b uilding positive relationships with key stakeholders, helping to embed effective Learning programmes across Operations.

This role will also support with any new entity , jurisdiction M&A activity, in relation to the Operations Training workstreams, to ensure consistency (and evolution) of best practice training methodology adoption.

Key responsibilities of our Technical Trainers include:

  • Working closely with a broad level of management and business SME's to develop, deliver, and implement a technical training curriculum in line with the operational business needs;

  • Creating and delivering / coordinating Onboarding pathways for Operations;

  • Full training cycle process to develop & deliver a knowledge transfer curriculum to support ongoing technical, industry and FNZ upskilling;

  • Develop and implement Assessment and test criteria to ensure demonstrated understanding and competence of learning;

  • Managing and overseeing Operations SkillsBase - mitigating any gaps / issues with detailed upskilling training plans;

  • Enhancing investment lifecycle knowledge and learning materials to support ongoing development.

  • Reporting and MI to measure and continually demonstrate ongoing progress of targeted training activity,

  • Supporting and facilitating Learning Needs analysis to ensure Operational competency levels are maintained / reached.


What we are looking for:

  • Minimum of 3 years of experience in a technical training environment. Ideally in a financial services environment.

  • D emonstrated understanding and practical application of training processes and practices.

  • D emonstrated communication and stakeholder management skills .

  • Demonstrated ability to deliver in fast paced deadline driven environment .

  • Experience working as in a regulated Investment Operations, Asset Services, Wealth Management, Banking, and/or platform environment.

  • Demonstrated understanding and knowledge of industry regulations, processes and practices.

  • Experience of involvement in the identification, design, delivery and evaluation of training solutions


What we offer:

  • A competitive base salary, uncapped bonus, and paid time off.

  • FNZ will match pension plan contributions at 150%,up to 4% total Employee Contribution.

  • Employer paid medical, dental and vision insurance, and more.

  • A twelve-week top-up of 100% of earnings for all employees while on parental leave.

  • Flexibility in working hoursfor better work-life balance.

  • Fulfilling mentor and leadership opportunities.

  • Working with purpose and making an impact together.

  • A positive work environment with a sense of purpose to share knowledge and skills amongst other colleagues.


Sounds like you? Join the FNZ journey and apply today!

  • Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial

  • services via cloud computing and partners with some of the world's largest companies.

  • FNZ is a place where we celebrate achievements, support new challenges, and provide opportunities to fulfil ambitions.


At FNZ, we recognize that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.

In addition, we want to ensure accessibility needs are well supported, if you require specific support, please advise us.
Job ID  REQ-07652
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