Operations Analyst

• Support processing of trade and cash activity • Contribute to efficient and timely position settlement • Respond to client inquiries in a professional and knowledgeable manner • Promote risk management and culture of compliance • Leverage innovation to enhance service offering • Cultivate relationships with exchanges, counterparties, and clients • Understand and follow SOPs and desk instructions • Collaborate with colleagues to improve processes • Assist with onboarding new clients and increasing client experience

Job Title:         Operations Analyst

Report to:        Operations Manager

JOB DUTIES & RESPONSIBILITIES

  • Support processing of trade and cash activity
  • Contribute to efficient and timely position settlement
  • Respond to client inquiries in a professional and knowledgeable manner
  • Promote risk management and culture of compliance   
  • Leverage innovation to enhance service offering  
  • Cultivate relationships with exchanges, counterparties, and clients
  • Understand and follow SOPs and desk instructions
  • Collaborate with colleagues to improve processes
  • Assist with onboarding new clients and increasing client experience  

JOB SPECIFICATIONS

Education and Experience

  • Bachelor’s degree in related field or equivalent work experience
  • 0-2 years of Operations experience

Core Competencies

  • General knowledge of financial markets
  • Keen attention to detail and accuracy
  • Client Service orientation
  • Driven to identify issues, generate ideas and implement solutions
  • Ability to build collaborative relationships

Key Skills

  • Professional written and verbal communication skills
  • Analytical mindset
  • Organizational abilities
  • Enthusiastic and self-motivated
  • Proficient with Office
  • SQL knowledge preferred
  • General knowledge of working with large datasets
  • Team focus with leadership qualities